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Vets Affairs Facilities Now Offer Same-day Care for Urgent Primary and Mental Health-care Needs


VA Facilities Now Offer Same-day Care for Urgent Primary and Mental Health-care Needs

January 12, 2018, 11:32:00 AM

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Unites States — This day the U.S. Dept. of VA.Gov (VA) announced a major milestone, that 100 percent of its more than 1,000 medical facilities across the country now offer same-day services for urgent primary and mental health-care needs. 

Same-day services means a US Vets with an urgent need for primary care and mental health-care receives services that may include: a face-to-face visit with a clinician; advice provided during a call with a nurse; a telehealth or video care visit; an appointment made with a specialist; or a prescription filled the same day, depending upon what best meets the needs of the Veteran. 

“We made a commitment to our nation’s Veterans that we would work to reduce wait times and improve access, and we are doing it,” said Veteran Affairs Secretary Dr. David J. Shulkin. “We were able to meet this goal, in large part, because of the concerted focus of our staff who care for our USA Veterans in facilities across the country.” 

Since 2014, Vet Affairs has concentrated its efforts on improving access and meeting the urgent health-care needs of Veteran. In 2016, all of VA’s medical centers offered same-day services for primary and mental health services.  

In addition to offering same-day services, Vets Affairs has reduced patient wait times. US Vets Affairs also implemented a new process to ensure timely follow-up appointments for time-sensitive medical needs. More than 100,000 such appointments have been completed.  

In 2017, Veterans completed over 57.5 million appointments and Veterans Affairs clinicians saw almost 6 million patients. 

To view access information about each facility nationwide, visit https://www.accesstocare.va.gov/[3].  The information provided at this link is not offered by any major national hospital organization in the country. 

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Updated: January 12, 2018 — 4:32 pm
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