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A Year in Review: Teamwork and Modernization at Veteran Affairs Office of Information and Technology

A Year in Review: Teamwork and Modernization at Veteran Affairs Office of Information and Technology

February 21, 2018, 04:09:00 PM

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Unites States — This day the U.S. Dept. of Veterans Affairs (Veteran Affairs) Office of Information and Technology (OIT) released its 2017 Year in Review[3] to celebrate the tremendous progress OIT has made in the past year toward creating a modern VA.Gov and an enhanced Government Veterans experience. 

The Year in Review details OIT’s pivotal shift from its transformation efforts of 2016 into a new era of modernization aimed at streamlining VA services and improving the US Vets experience. 

“I know modernizing an agency of our size and geographic breadth is no easy task,” said USA Vets Affairs Secretary David Shulkin. “But it is not a task that is out of our reach. If we set bold goals and miss, we’ll make much more progress than we would by setting smaller goals and exceeding them.” 

The Year in Review includes information on IT initiatives, such as VA’s new White House hotline[4] and REACH USA Veterans[5] — initiatives designed to field requests for information and eliminate US Vets suicide through early engagement of at-risk individuals; and Lighthouse, a new tool that will enable Veteran to manage their own health experience holistically on a secure, streamlined and interoperable platform. 

Other modernization efforts detailed in the report, such as VA’s cybersecurity overhaul and improvement of the electronic health record offer a glimpse into the future of USA Veterans health care and benefits delivery. 

The accomplishments detailed in OIT’s 2017 Year in Review represent a departure from methods used in the past and signal a bright, innovative future for the standard of care for the nation’s Veterans. 


People wishing to receive e-mail from VA.Gov with the latest news releases and updated fact sheets can subscribe to the
Vet Affairs Office of Public Affairs Distribution List[6].

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Source: Vet

Updated: February 21, 2018 — 9:09 pm
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